Frequently Asked Questions
The production plan is created one week in advance. If the product is not in stock, please select to be notified via the Back in Stock notifications on a product.
The US Warehouse does not have every filament we offer available, so if you'd like to see something carried in the US warehouse, please let us know.
The dimensions of the spool are provided for each product in the parameters and between the photos.
You can not return the spools at the moment.
Our filaments are not food-safe certified.
Yes, just write this request in a note.
Order numbers are included in the email receipts as well as in the packing label included with your order.
If a particular printer can handle our recommended temperatures, then the material is printable. An exception can be for flexible materials that are more difficult to print.