Frequently Asked Questions
The production plan is created one week in advance. If the product is not in stock, please select to be notified via the Back in Stock notifications on a product.
The US Warehouse does not have every filament we offer available, so if you'd like to see something carried in the US warehouse, please let us know.
You can watch a video here.
In Prusa Slicer, it is possible to use preset material profiles under the name: Filament PM PLA / PETG / ABS. In case of problems, you can contact us by email: suchomel@plastymladec.cz.
The dimensions of the spool are provided for each product in the parameters and between the photos.
You can not return the spools at the moment.
You can fill out the form on the Contact Us page, and/or view our Return Policy
All information is given in the comparison table, which can be found here.
If you are registered, please log in to your account and you will find your invoice in the "orders" section of My Account.
Our filaments are not food-safe certified.
Yes, just write this request in a note.
Order numbers are included in the email receipts as well as in the packing label included with your order.
If a particular printer can handle our recommended temperatures, then the material is printable. An exception can be for flexible materials that are more difficult to print.
For the promotion of our filaments, contact briss@filament-pm.com. For filament distribution, contact nedozralova@filament-pm.com.
Here (sales are marked with an asterisk) you can see where we have direct distribution. If we do not have distribution in your vicinity, it is still possible to order directly through our e-shop.
